skip to page content
PC Direct
homewho we arewhat we docontact ussitemap
hardware and softwareservice and installationnetwork and cablingweb services
  Site Map
The service your company has provided ours is invaluable to us. Your staff has been extremely knowledgeable in helping our staff learn the new network you installed for us. Plus PC Direct made the transformation easy and painless. PC Direct has always been there for our business anytime we needed help day or night.

Leslie Fritscher
Fritscher & Frye, LLP
Attorneys at Law

PC Direct troubleshoots your problem and offers a free one-hour consultation session to ensure we understand your problem and that our business and service offerings are a good match for your needs and future business objectives.

Establishing a solid relationship is important enough to us to ensure we set the foundation from the very beginning.

1 Hour free on-site consultation

In order to understand what your needs are now and what they will be in the future, we will come out and look at your current structure learn what your needs are and what they will be down the road. Then our team will put together a complete plan that will be reliable and expandable with the best fit possible for your business.

top of page

Maintenance Plan

When your network is up and running the job of ensuring network and computer reliability is still not finished. Regular maintenance and up keep is the best way to prevent a large problem from happening.

With PC Direct experts on your team, covering you from Networking, PC repairs, software updates and regular system checks you can be sure that your network is operating at peak efficiency.

This plan is design to help businesses that may not have the need for a full-time system administrator to perform these tasks. A full-time administrator can be costly, our plan will save you money and give you piece of mind.

PC Direct is pleased to offer Clear View Solutions, a new and innovative suite of services to help you manage your business and its network. These suites are ground breaking in many ways and best of all, extremely affordable for just about any size customer. The suites were designed for customers of different sizes so they can be adjusted to fit your needs. The ideal customer sizes for these suites are offices of 5 employees up to 150 per location. The new services cover 4 of the most important functions of your technology business network.

The Four Functions are: Stability, Security, Availability and Functionality!

PC Direct has always been on the cutting edge of innovation and continues to look for new ways to save our SMB “Small to Medium Size Businesses” money, while delivering best of breed products and services. That is why for two years in a row PC Direct has won or been a top 3 nominee for the NASBA Value Added Reseller Awards in the following categories: Innovation, Customer Services, Community Service and Top Overall Business.

  

 The new suites are designed to be very flexible and are scalable to your needs and your budget. A PC Direct consultant will walk you though step by step on packages that are right for you and your business. You can sign up for the full suite or just one suite at a time and grow into the full service offering as your business grows. 

Suite 1: Remote managed services with monthly on-site visits plus maintenance to keep your network up and running. This also includes remote monitoring of your network. Our professional staff will watch your network 24/7 in real time along with real time scanning, managing security settings and real time alerts of events plus inventory management. We will remotely manage your network, do repairs if needed and send you monthly reports. We become your IT staff that is on the job 24/7. For complete suite information contact your PC Direct consultant.

Suite 2: Total protection for small business security solutions. Clear View solutions are always on, always up-to-date, single solution for protecting your business. Once we install our security agent you never half to worry again we do all the work while you continue to run your business. Total protection monitors your network 24/7 protecting you from virus, spyware, spam and e-mail attacks.

Suite 3: Clear View Storage and data back up services are innovative and cost effective. How does Clear View Storage work and why is it better than traditional back ups? Traditional solutions like Tape backup solutions are antiquated, cumbersome, and notoriously unreliable and have over a 50% failure rate.

Unlike fixed-schedule tape systems, Clear View Storage backs up data changes as they occur and replicates them to itself and then to a secure offsite location. This real-time data protection guarantees the most current file and system backup possible. By combining the advantages of local disk-based backup (fast recovery) with offsite backup (insurance against local disasters), Clear View is the first solution to eliminate (not just mitigate) exposure to threats of data loss.

To get a fast estimate of Clear View for you business please fill out this form and send it back via Fax at 704-296-2185 or by e-mail pcdirect@shoppcdirect.com

Please Click this link to form

This plan does not cover the cost of replacing hardware or software, but will cover regular maintenance and troubleshooting. This plan coverage is for normal maintenance hours from 9:00am to 6:00pm Monday - Friday. Any services needed after 6:00pm or on Saturday or Sunday days will be billed at weekend rates and times.
top of page

Pricing

All work not included in a maintenance plan is billed individually. Because each project is different we will build you a quote based on your requirements. That may be a per hour cost, a per project cost, or a combination of both.

top of page

Links on this page

Links on other pages

 

our phone is 919 848 6675 legal notices privacy statement